Frequently Asked Questions Do you manufacture? No, D&D is not a manufacturer. We operate a complex network of manufacturing partners who have individual strengths and specialties. We manage these relationships through a professional procurement, engineering and quality team. D&D takes the responsibility of the manufacturer and provides you with a seamless transition and full accountability for product integrity. Why don't you operate a manufacturing facility of your own? Our team members have diverse backgrounds. We have been involved in production facility management, quality control, engineering, and distribution. Our experience has led us to one common agreement - you do not need to operate your own facility in order to provide top-notch service and quality. Quite to the contrary, the distractions of day-to-day factory management leads to a lack of concentration on the flexibility required to achieve a customer's goals. Furthermore, we can rely on a core group of manufacturers in our vendor base who possess unique and specialized capabilities, ones that we could not replicate in house without an infusion of significant capital and time. At D&D, we prefer to apply our resources towards building professional units and departments staffed with goal-oriented and performance-oriented technicians. We rely on experts in their respective fields to work with us in design and production. Are you a trading company? Absolutely not! A trading company buys and sells product, typically on the basis of cost. We provide a total solution based on a thorough understanding of the critical aspects of the product needs and then we put together a team to complete the task at hand. D&D is a service organization that offers strategic procurement and development. We never sacrifice quality and product specifications based on cost. Are you competitive? Of course. We work and operate in the most competitive manufacturing environment in the world! Not only can China provide the cost effective labor force needed for high value product, but a vast support network of component sub-contractors allowing for efficient production cycles and a rapid time to market. Can you do anything, regardless of project volume, size and/or the degree of sophistication? No. No. No. If you have spent any amount in time in Asia in the area of purchasing, product development or sourcing, you will find that it is extremely difficult for the local manufacturing sector not to say "yes". The tendency among many vendors in Asia is to see "no" as a display of incompetence or an admission of defeat. We see it another way. Having been involved in sales and distribution for years, we understand that it is more important to realize your limitations and admit them than to lead a prospective partner or customer into believing that you can achieve a goal that you are not prepared for. If we feel that any specific project or procurement goal is not within our abilities, we will definitely communicate this fact to the client. I've had bad experiences in Asian sourcing. How can you make me change my mind? Contact us, allow us to review your needs and we will offer you a proposal and the benefits afforded to your organization through working with D&D. Our multi-lingual staff is always at your service. OK, I'm convinced but can you give me real-time assistance as well? If you are based in Europe or North America, we have sales, distribution and contact points in Germany and in the United States who would be glad to assist in communication, transition, translation, trade logistics and inventory management.